SOA Examination Refund Policy
The Society of Actuaries (SOA) does not offer refunds for its examinations. No part of a fee paid to the SOA for examination registration will be refunded or transferred to a later exam period should the candidate not appear for the exam.
The SOA does recognize that events may occur that are outside a candidate's control. In those cases, there are two options that may be available:
Rescheduling Options for CBT. Because computer-based exams may be administered over several days, candidates may have the option to reschedule their test appointment within the same testing window provided the request is made by noon of the second business day before the scheduled appointment, and also provided there is a seat available. To reschedule a CBT appointment candidates must follow the directions posted here. Rescheduling of the PA Exam is not possible as the testing window for this exam is only one day.
Emergency Situations. The SOA recognizes that unforeseen emergencies may occur that directly influence a candidate's ability to take an exam on an appointed day. We will consider these situations on a case-by-case basis. Candidates finding themselves in such a situation should contact SOA Customer Service at customerservice@soa.org.
SOA考试退款政策
精算师协会(SOA)不为其考试提供退款。如果考生没有参加考试,那么支付给SOA进行考试注册的费用的任何部分都不会退还或转移到以后的考试期间。
SOA确实认识到可能发生在候选人控制范围之外的事件。在这些情况下,有两种选择可供选择:
重新安排CBT的选择。因为基于计算机的考试可以在几天内进行管理,考生可以选择在同一测试窗口内重新安排考试预约,前提是在预约的第二个工作日中午之前提出请求,并且还提供了座位可用。要重新安排CBT预约,候选人必须遵循此处发布的指示。由于此考试的测试窗口仅为一天,因此无法重新安排PA考试。
紧急情况。 SOA认识到可能发生不可预见的紧急情况,直接影响候选人在指定日期参加考试的能力。我们将根据具体情况考虑这些情况。发现自己处于这种情况的候选人应该通过customerservice@soa.org联系SOA客户服务。
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